MERN- Confidentiality Policy


Confidentiality policy

Thank you for visiting our site and reading our confidentiality policy. Please note that our main site ( does not use cookies. Most of our transactional sites do, however, use them to facilitate navigation. No personal information is collected unless you give prior consent.

Information transmitted automatically between computers cannot be used to identify you personally. It is collected only because of the technological demands of Internet navigation and is used exclusively for statistical purposes.

You should be aware that, as soon as you access the Department’s site, an exchange of information takes place automatically, without the need for action on your part, between your computer and the Department’s server.The information exchanged cannot be used to identify you personally, and consists in:

  • The name of the Internet domain (e.g. "" if you use a private Internet access account, or "université.edu" if your access is via a university), along with the IP address (an IP address is a number assigned automatically to your computer by your Internet access supplier each time you connect to the Internet) used to access the site;
  • The type of browser and operating system used to access the site;
  • The date and time of access to the site;
  • The pages visited; and
  • If you came to our site from another site, the address of the other site (referring site).

This exchange of information is needed to ensure that the file sent to you by the server is compatible with the computer equipment you are using. The government also keeps information on the number of visitors, the most frequently visited pages, the technology used by the Department’s clients, referring sites and the country of origin of visitors.

In compliance with the Act respecting access to documents held by public bodies and the protection of personal information, , a department or agency that asks you for personal information must first make sure such information is actually necessary (section 64). It must also identify itself and inform you (excerpt from section 65):

  • "the name and address of the public body on whose behalf the information is being collected;
  • of the use to which the information will be put;
  • of the categories of persons who will have access to the information;
  • of the fact that a reply is obligatory, or that it is optional;
  • of the consequences for the person concerned or, as the case may be, for the third person, in the case of a refusal to reply;
  • of the rights of access and correction provided by law."

If you elect to provide us with personal information – by e-mail or by completing a form and submitting it via our site – we use only that part of the information required to answer your message and provide follow-up. Electronic messages are covered by the same confidentiality measures as conventional mail.

Personal information sent to us is transmitted to other government agencies only if your request is intended for that agency or if so required by law.
In no case is the information used to draw up user profiles, and it is never passed on to private organizations.

Our site contains links to the sites of other gouvernement du Québec agencies and some private organizations. When you leave the site of the Department, any information that may be exchanged with the new organization’s server is subject to that organization’s confidentiality policy, if any, and not to the Department’s policy.

If you have comments or question, you can use the "Contact Us" button at any time. It appears on every page of our Web site.

For further information